Legal / Data Retention and Deletion Policy

Data Retention and Deletion Policy

How long each kind of data is kept, and what happens when you ask us to delete it.

Version draft-2026-10-23Effective: effective date

Draft for attorney review. This page is not in effect yet. Highlighted items are facts or decisions Pace has not supplied. Pace is in early access, so some sections describe how things will work once accounts, connections and paid plans exist.

How long we keep data

Data	Kept for	Today
Waitlist sign-up	period, for example until launch plus 12 months, or until you ask	Kept on Pace’s server until deleted
Consent records	period. Consent proof is often kept longer than the data it covers	Kept with the sign-up
Unsubscribe list	As long as needed to keep honoring it	Kept, so we do not contact you again
Privacy requests	period, for example 24 months to show we handled them	Kept on Pace’s server
Chat with Ace	On your device until you delete it or turn chat history off	Pace’s server does not store chats
Data sent to Anthropic	Anthropic’s retention under Pace’s agreement	See the AI policy
Connected account data	period, and whether Pace stores copies or reads live	Not stored by Pace today
Server logs	period, for example 30 days	Requested address, status and errors
Account data	when accounts exist: deleted within N days of account deletion	There are no accounts yet

Deleting your data

You can delete your data in any of these ways:

In the app: You → Privacy and data → Delete everything on this device. It takes effect straight away.
Everything Pace holds about you: send a deletion request. We verify it is you and confirm when it is done.
Connected apps: disconnect them in the app, and revoke Pace’s access in that service’s own settings, such as your Google Account.

We delete data from backups on their normal cycle of backup period. We may keep some data when the law requires it, such as consent and unsubscribe records, or to resolve disputes.

De-identified data

We may keep data that can no longer identify you. decide whether Pace keeps any de-identified or aggregate data

Handling a data breach

If a security breach puts your personal information at risk, we will investigate, contain it, and notify you and the authorities when and as the law requires. Pace’s internal response procedure is kept in its compliance documentation. counsel to confirm state breach-notification duties and deadlines