Legal / AI Usage and Disclosure Policy
AI Usage and Disclosure Policy
Ace, the assistant in Pace, is AI. Here is what that means for your data and for what Ace can and cannot do.
Ace is an AI
When you talk to Ace you are talking to an AI system, not a person. Ace finds options, compares them, drafts messages and applications, and prepares actions. The app labels Ace as AI wherever you use it.
The model behind Ace
Ace runs on Claude, a large language model made by Anthropic, through Anthropic’s API. When the model is unavailable, the app says so in the chat and answers from a small set of pre-written scripts instead.
What is sent to the AI provider
When you send Ace a message, Pace’s server sends Anthropic:
- The conversation so far
- What Ace knows about you that is relevant: your profile, which apps you have connected, opportunities, and items waiting for your approval
- Data from connected services Ace needs for the request, only for services you switched on
Ace can search the web and read public pages through Anthropic’s web search and fetch tools. Search terms come from your request.
Under Anthropic’s commercial terms, Anthropic does not train its models on API inputs and outputs by default, and it keeps them only for a limited time. confirm Anthropic’s current data use and retention terms under Pace’s agreement, and whether zero data retention applies
Pace does not use your data to train AI models. confirm as long-term policy
Your controls
In the app, under You → Privacy and data:
- Use the AI model. Turn it off and nothing you type is sent to Anthropic. Ace answers from scripts only.
- Let Ace search the web. Turn it off and Ace answers without searching or reading websites.
- Keep chat history on this device. Turn it off and the conversation is not saved after you leave.
Your approval comes first
Ace never books, buys, pays, sends or submits anything on its own. It prepares the action and shows you what it will do. You slide to approve. Purchases, bookings and payments get a second confirmation that shows the cost.
Limits of AI
- Ace can be wrong, incomplete or out of date, and can misunderstand you. Check what matters before you approve.
- Prices, availability and deadlines come from other sites and can change. Ace says “listed at” for a reason.
- Ace is not a lawyer, doctor, financial adviser or admissions counselor, and its suggestions are not professional advice.
- Ace does not make decisions with legal or similarly significant effects about you. It suggests; you decide.
- Your school may limit how AI can be used for coursework. Ace’s drafts are a starting point, and you are responsible for following those rules.
Reporting a problem
If Ace says something harmful, wrong or inappropriate, tell us at support email.